Family Resources

Child Protective Services - Central Register Hotline 1(800) 342-3720

Crisis and Re-Stabilization Emergency Services (CARES)

24-hour Hotline
Serving Buffalo and Erie County

The Crisis and Re-Stabilization Emergency Services (CARES) Team, funded by the Erie County Department of Mental Health, serves families and youth of Erie County experiencing psychiatric or behavioral emergencies. The mission of the CARES team is to assist families in resolving crisis situations in the community as quickly and effectively as possible.

Suicide Crisis Hotlines 1(800) 784-2433

Suicide Prevention - Erie County

Child and Family Services

For more information, please contact (716) 842-2750
counseling at the following locations:

330 Delaware Avenue
Buffalo, NY 14202
(716) 842-2750

3901 Genesee Street
Cheektowaga, NY 14225
(716) 842-2570

Parent Network of Western New York

Parent Network of Western New York is a not-for-profit agency that provides education and resources for families of individuals with special needs (birth through adulthood) and for professionals.

Horizon Health family and adolescent services 831-1800

Other Resources


Bullying Prevention

National Institute on Drug Abuse

Above the Influence

The Antidrug

Drug Free World

Parent resources

Please note: Communication between a student and a school counselor is confidential, unless disclosure is required to prevent clear and imminent danger to a student or others or when legally required. A full confidentiality statement is here.

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